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Onsen Saru - Hot Spring Scent - Public MercantileOnsen Saru - Hot Spring Scent - Public Mercantile
Onsen Saru - Hot Spring Scent - Public MercantileOnsen Saru - Hot Spring Scent - Public Mercantile
Onsen Saru - Hot Spring Scent - Public MercantileOnsen Saru - Hot Spring Scent - Public Mercantile
Onsen Saru - Hot Spring Scent - Public Mercantile
Onsen Saru - Hot Spring Scent - Public Mercantile
Onsen Saru - Hot Spring Scent - Public Mercantile

Onsen Saru - Hot Spring Scent

$36.00

Heal your body and calm your mind ... the Onsen Saru, or hot spring monkey, knows this is the place to come for peace and relaxation. Surrounded by snow and pine trees, he soaks in the mineral-rich waters to rejuvenate his soul.

Bring the soothing calm of an onsen with you wherever you go with our signature unisex scent of Japanese Matsu pine, cedar wood, and snow in a convenient 10ml rollerball vial. Frosted amber glass bottle with bamboo top and individually boxed.

This is a preservative-free, phthalate-free formula with no alcohol fixatives which typically contribute to the staying power of traditional perfumes. While the scent may fade faster than synthetic fragrances, this all natural skin scent is meant to be applied often throughout the day whenever a moment of calm is needed.

Cruelty free. Handcrafted in small batches in the USA. 


    GOOD TO KNOW

    Shipping Charges

    We offer a flat rate of $24CAD for shipping items throughout Canada and USA, and free shipping for purchases over $250CAD before taxes. 

    We do not refund shipping and handling charges and you are responsible for all shipping costs on merchandise being returned to us. (See return policy here.)

    If you reside in a country outside of Canada or the USA, please create a basket of what you would like, take an screenshot and email it to us (hello@shoppublicmercantile.com) with a request for a custom shipping quote.

    Note: We offer free local pick-up from our retail location at 1804 Government St, Victoria, BC, during our business hours.

    Return Policy

    Thank you for shopping with us! We want you to be fully satisfied with your purchase from us. If you need to return an item, please note that all items must be returned in the condition that they were received - Not Worn, Altered and Washed, and with All Tags Attached.

    If these conditions above are met, and the item is in perfect re-sellable condition, you can return regular priced merchandise within 10 days of receiving your order for an exchange or store credit only.

    We do not refund shipping charges. Customers are responsible for all return shipping costs and any customs charges incurred by us if sent from outside Canada.


    Final Sale

    The following are not eligible for refund or exchange and are considered a Final Sale:

    • All Sale Items
    • Intimates // Personal Care
    • Apothecary // Skincare // Body care
    • Accessories
    • Grooming products
    • Gift Cards

    Final Sale items cannot be returned or exchanged. If we receive a returned Final Sale item or items, the package will be returned to you, we will notify you via email, and you will not receive a refund.

     

    Returns and Exchanges In-Store

    Returns/exchanges are accepted in our store location within 10 days of purchase on products not included in the Final Sale list (see above). 

    We accept in-store returns in exchange for a store credit equal to the refunded amount. No cash refunds are given at the store. 

    Please provide the receipt/order number of your purchase so we can process your return.

    Need to exchange the size or colour of your purchased item? You can make an even exchange in-store. Please contact the store by email (hello@shoppublicmercantile.com) prior to your visit, to ensure that the replacement item is available at the store.

     

    Defective Merchandise

    We will do our best to carefully check your item(s) prior to shipping. If you believe that you have received defective merchandise, you must notify us within 48 hours of delivery of the product to be eligible for a refund. There are no exceptions. Please send us pictures of the item(s) that are damaged, along with the box and packaging. 

     

    Incorrect Merchandise

    If you were shipped incorrect merchandise (style, colour, size, etc.) please notify us within 3 days of receiving the product to be eligible for a refund. We will pay for the return shipping for incorrectly filled orders.

     

    What if I have more questions?

    We're here to help! Send us an email at: hello@shoppublicmercantile.com

    NOTE:

    Some items do not ship due to being heavy or breakable. If a product does not go in your cart for shipping, this is probably why, but please reach out to us if you have questions.